1. Responsible for the tracking and processing of goods, system operation and follow-up;
2. Responsible for daily customer inquiry, consultation and other demand support;
3. Responsible for the tracking and implementation of goods, timely feedback, and solving various problems existing in the tracking process.
4. Cooperate with and complete other tasks assigned by the superior leaders.
1. Technical secondary school degree or above; accept outstanding fresh graduates;
2. Proficient in OFFICE office software operation, typing more than 35 words in Chinese, with strong adaptability, adaptability and communication skills;
3. Articulate, polite, serious and responsible for work, positive working attitude, and service company arrangement.
4. Have a certain ability to work under pressure, have a good team spirit, have the logistics industry experience is preferred.
1, five social insurance and one housing fund, double salary at the end of the year, bonuses, meal, room, afternoon tea, super annual leave, holiday welfare (moon cakes, zongzi, gifts, fruit), group building activities (badminton, billiards, table tennis, movies, outdoor activities, barbecue), regular dinner, birthday party, summer herbal tea, regular travel, etc.;
2. Large space for promotion and development.
Working hours: 9:00-12:00,13:30-18:30, fixed rest on weekends and statutory holidays
Location: 3rd floor, Building 36, District 5, Huaide Cuigang, Fuyong Street, Bao'an District, Shenzhen
Pay date: Pay on time on the 12th day of each month.
1. Follow up and feedback the goods status and logistics information, and timely feedback to customers;
2, to deal with some time delay, goods damage, loss of goods and some special operations.
3. Communicate with the channel agent and customer service, and give feedback to the company leaders.
4. Responsible for business documentary work.
5. Collect and sort out customer feedback information, give feedback to superiors and actively look for improvement measures.
6. Complete the tasks assigned by the superiors
1. Technical secondary school degree or above;
2. Proficient in OFFICE office software operation, typing more than 35 words in Chinese, with strong adaptability, adaptability and communication skills;
3. Articulate, polite, serious and responsible for work, positive working attitude, and service company arrangement
4. Have a certain ability to work under pressure, have a good team spirit, have international customer service experience is preferred.
5. Working experience in international logistics peers is preferred.
social benefits:
Five social insurance and one housing fund, year-end double salary, year-end bonus, meal allowance, room allowance, afternoon tea, super long annual holiday, holiday welfare (moon cakes, zongzi, gifts, fruit), group building activities (badminton, billiard, table tennis, watching movies, outdoor activities, barbecue), regular department meals, birthday party, summer herbal tea, regular travel;
2. Large space for promotion and development.
Working hours: 9:00-12:00,13:30-18:30, fixed rest on weekends and statutory holidays
Location: 3rd floor, Building 36, District 5, Huaide Cuigang, Fuyong Street, Bao'an District, Shenzhen
Pay date: Pay on time on the 12th day of each month.
1. According to business requirements, cooperate with product line to develop logistics suppliers, including air, sea, express, postal parcel, FBA head, etc.;
2. Optimize and reduce the cost of logistics suppliers, including introducing new suppliers and bargaining with existing suppliers;
3. Follow up the daily delivery of channel suppliers, tracked, monitored and assessed the performance of channel suppliers, and proposed channel optimization solutions;
4. Improve the logistics supplier database and standardize the working process of channel management;
5. Timely pay attention to and follow up overseas trends, be responsible for negotiation with UPS, DHL, Sifang and other third-party freight forwarding departments, negotiate with logistics suppliers, and maintain the relationship with suppliers;
1. College degree or above, 2-3 years of cross-border logistics work experience;
2. Familiar with the mode and operation process of international logistics of cross-border e-commerce, such as international postal service, international express service, international air and shipping service, and FBA first stage;
3. Familiar with e-commerce export and international e-commerce logistics (UPS, DHL, Sifang and other third-party freight forwarders), and understand the operation mode of logistics warehouse (domestic warehouse and overseas warehouse);
4. Good cost awareness and excellent bargaining power;
5. Serious and responsible working attitude, good service awareness and team spirit.
Five social insurance and one housing fund, year-end double salary, year-end bonus, meal allowance, room allowance, afternoon tea, super long annual holiday, holiday welfare (moon cakes, zongzi, gifts, fruit), group building activities (badminton, billiard, table tennis, watching movies, outdoor activities, barbecue), regular department meals, birthday party, summer herbal tea, regular travel;
2. Large space for promotion and development.
Working hours: 9:00-12:00,13:30-18:30, fixed rest on weekends and statutory holidays
Location: 3rd floor, Building 36, District 5, Huaide Cuigang, Fuyong Street, Bao'an District, Shenzhen
Pay date: Pay on time on the 12th day of each month.
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